Ciena is committed to our people first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. Not re

Provide on site and telephone technical support on all Ciena optical transport and network management products. Ability to work in a 24 x 7 environment where shift work and on call duty on evenings and weekends is required. Analyze and provide network solution recommendations to customers and internal organizations (i.e. system engineers, consultants, etc.). Evaluate prod

Ciena is committed to our people first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. Not re